Export your data
Go to Settings, Data and choose Prepare export. The export includes your conversations, memories, calendar, contacts, documents, messages and settings. Connection keys stay out. Stored files are listed with links that last 24 hours.
Exports are kept for 30 days, then deleted automatically.
Choose how long conversations are kept
In Settings, Privacy, Keep conversations offers 90 days, 1 year or Until deleted (the default). You can also delete one conversation or all of them.
Review what Zero remembers
Settings, AI and memory lets you pause Memory or forget everything it holds. To correct a single fact, just tell Zero.
Pause processing
In Settings, Privacy, set Processing to Paused. Accounts stop syncing, new files aren't read, scheduled and background work stops, and nothing new is remembered. Your data stays, and what you ask still gets answered.
Analytics and diagnostics
Analytics and diagnostics stay off until you choose to turn them on in Settings, Privacy. If your browser sends a Global Privacy Control signal, they stay off. We don't use advertising trackers. See Cookies.
Delete your account
Go to Settings, Account, choose Delete account and type DELETE to confirm. You'll be asked to sign in again first.
Active data is deleted right away. An encrypted recovery export may be kept for up to 30 days in case you need it; it isn't used for anything else, and you can ask us to delete it sooner. It doesn't restore the account.
The Privacy Policy explains exactly what is kept and why.
Ask us directly
You can also email jonathan@smartmanager.ai to access, correct, export or delete your data. We respond within one month.
More help
- Getting startedYour first ten minutes: setup, three questions, your first brief.
- Connecting accountsWhat connecting reads, what it never does, and how to disconnect.
- SecurityHow your data is kept apart, how sign-in works, and how to report a problem.
- BillingThe free trial, plans, storage and how to cancel.
- ContactHow to reach a person for support, privacy, security or legal questions.
- Manage YouTube dataWhat Smart Manager reads from YouTube and how to disconnect and delete it.